Provisioning
From paid invoice to live account, untouched
The gap between a client paying and a client having a working account is where hosting businesses lose their evenings. When the invoice settles, the account is created and the welcome email goes out with the details in it.
cPanel and Enhance out of the box
Create, suspend, unsuspend, terminate and change package, driven by the billing lifecycle and logged call by call.
Suspend means suspended
A service only flips to suspended in your billing once the panel confirms it, so no email goes out for an action that silently failed.
Single sign-on into the panel
Staff and clients jump from the service page into the control panel without a second password.
Bring your own platform
Point a product at any system that speaks HTTP. Requests are signed, responses validated, and a module can declare its own custom actions.
Upgrades with the money handled
Plan changes push the new package and produce a proration estimate, so the client is charged the difference rather than a full new cycle.
Questions
Provisioning, in detail
Which control panels are supported?
cPanel and Enhance ship as built-in adapters. Anything else is driven through the external module contract, a signed HTTP interface rather than a plugin in our codebase.
What happens if provisioning fails?
The order is held with the failure recorded, and staff retry once the cause is fixed. The client is never sent credentials for an account that does not exist.
Can I provision VPS or cloud services?
Yes, through the module contract. Anything with an API can be wired up as a provisioner without forking the platform.
Related capabilities
Try provisioning on your own server
The free plan covers up to 25 clients with the full billing engine. Run it on a spare server and see whether it fits.
Free up to 25 clientsNo card requiredYour server, your data